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      Physician Detail



      Robbins, Erica Danielle, FNP

      4.78 out of 5 | 108 reviews
      Novant Health Gateway Family Medicine
      (336) 721-2375
      Ratings
      4.78
      Likelihood of your recommending this care provider to others
      4.79
      Your confidence in this care provider
      4.88
      Friendliness/courtesy of the care provider
      4.83
      Explanations the care provider gave you about your problem or condition
      4.83
      Concern the care provider showed for your questions or worries
      4.82
      Care provider's efforts to include you in decisions about your treatment
      4.83
      Degree to which care provider talked with you using words you could understand
      4.82
      Amount of time the care provider spent with you
      4.81
      Information the care provider gave you about medications (if any)
      4.80
      Instructions the care provider gave you about follow-up care (if any)
      The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

      Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


      Comments
      Patient Comments 6 reviews
      August 14, 2018
      Erica is such an awesome provider, she is is so kind , compassionate and shows so much consern , listens and remembers everything you tell her at the next visit
      -Patient in WINSTON SALEM, NC

      July 19, 2018
      Erica is excellent at her job! Provides great patient experience. Thanks Erica!!
      -Patient in WINSTON SALEM, NC

      June 11, 2018
      Erica is great about adjusting her instructions to my level of education and treats me like a heath professional in getting my opinion in my own care. I am a pharmacist.
      -Patient in WINSTON SALEM, NC

      May 30, 2018
      Erica is always pleasant and thorough. She values my opinion regarding my care. I really like the fact that I can email a question or send and image of a medical concern.
      -Patient in WINSTON SALEM, NC

      May 21, 2018
      I always have the best experience with Erica. I have loved her from the first time I met her!!!!
      -Patient in WINSTON SALEM, NC



      Appointments
      Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.



      Practice locations
      Novant Health Gateway Family Medicine
      (336) 721-2375


      Provider video


      Education
      Board Certifications:
      Family Nurse Practitioner


      Learn More
      Erica Russell grew up in Wallburg, NC and worked as a trauma nurse in the ICU for several years before becoming a family nurse practitioner. Outside of work, Erica enjoys playing softball, going to Zumba classes and watching football with her husband.

      Special Interests: Family Medicine

      Gender: Female